All tools listed below are available directly in your wim988 Account settings — no need to contact support to activate them. Changes to limits that increase your risk take effect after a 24-hour cooling period.
Set a cap on the total amount you can deposit into your wim988 Account within a defined period — daily, weekly or monthly. Once your limit is reached, deposits are blocked until the period resets.
Define the maximum net loss you are comfortable with within a daily, weekly or monthly window. Once this threshold is reached, further play is restricted for the remainder of that period.
Set a maximum session duration. When your limit is reached, the session automatically ends — no override is available in the same session. You must log out and back in to continue, giving you a natural pause to reflect.
Enable on-screen prompts at regular intervals — every 15, 30, 45 or 60 minutes — that display your session duration, net result and a clear option to continue or end the session. Reality checks are off by default; you activate them in Account settings.
Take a short break from gambling without fully closing your Account. A cooling-off period locks your account for a defined window — 24 hours, 48 hours, 7 days or 30 days. During this period, deposits and gameplay are suspended. Your account data is preserved.
For players who need a longer or permanent break, self-exclusion closes your account to all gambling activity. Options range from 6 months to 5 years, or permanent closure. All marketing communications are stopped immediately upon activation.
Problem gambling can affect anyone — regardless of income, background or how long someone has been playing. The challenge is that it often develops gradually and is not always obvious until it has already caused harm. Knowing the warning signs is the first step toward addressing them.
The following are common indicators that gambling may have become problematic. This is not a diagnostic tool — it is a set of honest reference points to help you reflect on your own relationship with gambling.
Ask yourself these questions honestly. If you answer "yes" to two or more, we strongly recommend using the self-exclusion or cooling-off tools in your Account, and considering reaching out to a support resource.
Have you ever deposited more than you intended to on a single day?
Have you tried to win back money after a losing session?
Have you gambled with money that was set aside for something important?
Has anyone close to you expressed concern about your gambling?
Do you feel the urge to gamble when you are stressed or feeling low?
Have you tried to cut back on gambling but found it difficult?
Have you hidden your gambling activity from family or friends?
Do you spend time thinking about past gambling sessions or planning the next one?
Activating self-exclusion is straightforward and takes under two minutes. Once activated, it cannot be reversed during the exclusion period — this is intentional, to give you genuine protection rather than a temporary inconvenience.
Sign in to your wim988 Account using your username and password from any device. Mobile and desktop both work for this process.
Navigate to the Account icon at the top right of the screen and select "Account Settings" from the dropdown menu.
Inside Account Settings, find and click the "Responsible Gambling" section. Here you will see all available control tools including deposit limits, loss limits, cooling-off periods and self-exclusion.
Select "Self-Exclusion" and choose your desired period — 6 months, 1 year, 2 years, 5 years or permanent. Read the confirmation screen carefully, then confirm. The exclusion takes effect immediately. A confirmation email will be sent to your registered address.
wim988 has a zero-tolerance policy for underage gambling. We take multiple steps to ensure that only adults can access and use the Platform.
Every user must pass KYC age verification before withdrawals are permitted. For Pakistani users, this typically means submitting a valid CNIC or passport. Accounts with unverified age cannot access the full platform.
If you share a device with children, we strongly recommend using parental control software to restrict access to gambling websites. Log out of your wim988 Account after each session and never save passwords on shared devices.
If you believe a minor is attempting to access or is already using a wim988 account, report it to our support team immediately via live chat or email. We will investigate and act on the report without delay.
Responsible gambling is not about avoiding fun — it is about maintaining a healthy relationship with gaming. These practical tips can help you keep gambling in its proper place as a form of entertainment, rather than a habit that causes harm.
Gambling responsibly and problem gambling are not the same. Understanding the distinction can help you recognise early if your habits are shifting in an unhealthy direction.
Healthy Gambling
Problem Gambling
We believe in being direct with our users about the legal landscape. Here is what you need to understand as a Pakistani player considering using wim988.
Gambling is subject to significant legal restrictions in Pakistan, primarily under the Prevention of Gambling Act, 1977 and related legislation. Physical gambling establishments are prohibited, and online gambling exists in a legally complex space.
wim988 does not hold a licence issued by any Pakistani regulatory authority — including the Pakistan Telecommunication Authority (PTA), the State Bank of Pakistan or any provincial government body — and does not claim its services are legally permitted in Pakistan.
Players from Pakistan who choose to access wim988 do so at their own discretion and are solely responsible for ensuring that their use of the Platform complies with applicable local law. This is not legal advice.
If you are uncertain about your legal position, we strongly encourage you to consult an independent legal professional familiar with Pakistani law before registering or depositing on any international gaming platform.
Whether you need to activate a limit, take a break or talk to someone about your gambling, here is how to reach us and what other support exists.
Our support team is available 24 hours a day, 7 days a week. Access live chat from the support button in your Account portal. Responsible gambling requests — including activating limits and self-exclusion — are treated as priority cases.
Response time: Typically under 5 minutes. During major cricket events (ICC tournaments, PSL finals) response times may be marginally longer.
For non-urgent responsible gambling matters or if you prefer written communication, email our team. Please include your registered username and a clear description of your request.
Response time: Within 24 hours. Responsible gambling requests are flagged and handled with priority.
If you feel you need support beyond what wim988 provides, speaking to a mental health professional, counsellor or trusted confidant is always a positive step. Talking about gambling concerns openly — with a family member, a doctor or a professional advisor — is a sign of strength, not weakness.
Urdu-language assistance is available from our wim988 support team on request. We are here to help — in whatever way is most useful to you.
wim988 is built to be an enjoyable platform for Pakistani players — and that enjoyment starts with staying in control. Use your Account tools, read our Terms, and never hesitate to take a break when you need one.
18+ only, or the higher minimum required by the operator/license jurisdiction. Online gambling is subject to legal restrictions in Pakistan. Players are responsible for compliance with local law. Gambling carries financial risk — never wager more than you can afford to lose.